APT commits to higher refunds for COVID-19 cancellations

Australian Pacific touring Pty Ltd (APT) has agreed to stop deducting marketing and overheads from booking refunds. This follows concerns expressed by the ACCC about the level of deductions applied to certain refunds.

See ACCC, ‘ACCC action sees APT commit to providing customers higher refund amounts for COVID-19 cancellations’ (Media Release, 10 March 2020)